Delivery Locations
We currently ship and deliver across the following areas:
- Delhi
- Noida
- Gurugram (Gurgaon)
- Ghaziabad
- Faridabad
- Sonipat
Delivery Time
Free delivery on selected models and orders above a certain value within Delhi NCR
Minimal delivery charges may apply for specific locations
Order Tracking
Customers receive real-time updates via SMS/Email once the order is dispatched.
Damage & Replacement
All AC units are packed securely. In case of damage during transit, please notify us within 24 hours for a replacement or resolution.
Refer our Return & Refund policy for more details
Contact Us
For any questions about your delivery or to reschedule, feel free to reach out to us:
Phone: 9911151989, 9953020261
📧 Email:info@mycoolcare.com
🕒 Business Hours: 10:30AM – 8:30PM
📍 Location:4/1, Singh Sabha Road, Behind Amba Cinema, Shakti Nagar, Delhi-110007
Frequently Asked Questions – Shipping Policy
Do you offer free AC delivery in Delhi NCR?
Yes, Cool Care Airconditioning offers free delivery on select air conditioner models and orders within Delhi NCR. For some specific location i.e. loading of AC above Ground floor, minimal delivery charges may apply.
How long does it take to deliver an air conditioner in Delhi?
Our standard delivery time is 1-2- business days across Delhi NCR. For some pin codes in Delhi, we also provide same-day or next-day delivery on select AC models.
Which areas do you deliver air conditioners to?
We deliver across the entire Delhi NCR region, including Delhi, Noida, Gurugram (Gurgaon), Ghaziabad, Sonipat and Faridabad.
Can I track my AC delivery?
Yes, once your order is confirmed and dispatched, you will receive an SMS/email with tracking details so you can monitor your AC delivery status in real-time. Our use click on Track order.
What should I do if my AC arrives damaged?
All AC units are securely packed, but if your product arrives damaged, please contact us within 24 hours of delivery. We will arrange for a replacement or suitable resolution as per our return and refund policy.
Do you provide installation along with delivery?
Yes, you can book installation at the time of purchase or schedule it after delivery. Normally installation done by the manufacturing brand. We provide support for professional AC installation services along with delivery in Delhi NCR.